DeakinACTIVE is committed to being as clear and transparent as possible with our terms and conditions. We want to ensure that you have access to these, regardless if you have a full membership or short term access through a promotion or special event.
Below you will find links to all active terms and conditions. If you believe you have purchased a membership or product that does not have it’s terms and conditions accessible below, please contact us directly on by email at burwood@unswfac.com.au or waurnponds@unswfac.com.au today.
UNSW Fitness & Aquatic Centre is committed to being as clear and transparent as possible with our terms and conditions. We want to ensure that you have access to these, regardless if you have a full membership or short term access through a promotion or special event.
Across, you will find links to all active terms and conditions. If you believe you have purchased a membership or product that does not have its terms and conditions accessible below, please contact us directly by email at: info@unswfac.com.au
GENERAL TERMS AND CONDIITONS
Terms & Conditions of participation in the UNSW Swim School Program delivered by Clublinks Management PTY LTD (Clublinks) on behalf of the University of New South Wales (UNSW) at the UNSW Fitness & Aquatic Centre.
Clublinks on behalf of UNSW reserves the right to amend these Terms & Conditions from time to time as and when required. Clublinks on behalf of UNSW reserves the absolute discretion to terminate participation in any of the UNSW swim school programs at any time for any reason.
PARTIES TO CONTRACT
The “Branch” means the organisation providing the service for which the Customer is paying being Clublinks Management Pty Ltd Trading As UNSW Fitness& Aquatic Centre. The “Customer” means you: the person or party signing this Contract.
ACCESS TO FACILITY & PROGRAMS
COOLING OFF PERIOD
SUSPENSION OF MEMBERSHIP
DIRECT DEBIT MEMBERSHIPS
CANCELLATIONS
TRANSFER OF MEMBERSHIP
SQUAD MEMBERSHIPS & PROGRAM BREAKS
FITNESS PASSPORT
CONDITIONS OF ENTRY
Facility Conditions of Entry
Aquatic Conditions of Entry
Fitness Centre Conditions of Entry
Stadium Conditions of Entry
ENTITLEMENT
Provision of services provided by the Branch may change and for the purposes of this Contract is based on “entitlement” to use and not on actual use. By signing this agreement, you are agreeing to be bound by the rules and conditions of the Branch. The Management at the UNSW Fitness & Aquatic Centre reserves the right to cancel the rights of any member not complying with the conditions of membership or rules of the Branch at any time.
PROVISION OF SERVICE
Change of location or ownership or the name of the Branch does not absolve you of your responsibilities under the terms and conditions of this Contract.
ENTIRE AGREEMENT
This Contract constitutes the entire agreement, understanding and arrangement (express and implied) between you, the Customer, UNSW Fitness & Aquatic Centre relating to the subject matter of this Contract and supersedes and cancels any previous agreement, understanding and arrangement relating thereto whether written or oral.
LIABILITY
To the extent permitted by law, UNSW Fitness & Aquatic Centre shall not be liable or responsible to you for any direct, indirect or consequential injury, loss or damage whatsoever and however arising. UNSW Fitness & Aquatic Centre is not responsible for lost or stolen items or damage to property or vehicles. Acknowledging this risk, you agree to use the Branch at your own risk.
PRIVACY DISCLAIMER
UNSW Fitness & Aquatic Centre from time to time will send you news and information regarding the centre. You can unsubscribe at any time using the link at the bottom of our emails or by contacting UNSW Fitness & Aquatic Centre. UNSW Fitness & Aquatic Centre will only keep on file personal information that is needed to provide the requested updates or service to you. You may request to see your personal information held on file by us. UNSW Fitness & Aquatic Centre will not sell or give your personal information to any third parties without your express consent, unless we have to do so to provide the requested service or as required by law. The data provided may be provided to UNSW or any other person from time to time who is engaged to manage and operate the centre. If you do not wish to receive these updates, you may unsubscribe at any time. UNSW Fitness & Aquatic Centre will collect event data using the UNSW Student Card Reader system. By swiping your card, you give consent for your contact details to be passed onto UNSW Fitness & Aquatic Centre by UNSW Card. This data will not be used for any marketing or communication purposes not directly related to this event, and will be used in accordance with the NSW Privacy and Personal Information Protection Act 1998.
GENERAL TERMS AND CONDITIONS
Terms & Conditions of participation in the UNSW Swim School Program delivered by Clublinks Management PTY LTD (Clublinks) on behalf of the University of New South Wales (UNSW) at the UNSW Fitness & Aquatic Centre. Clublinks on behalf of UNSW reserves the right to amend these Terms & Conditions from time to time as and when required. Clublinks on behalf of UNSW reserves the absolute discretion to terminate participation in any of the UNSW swim school programs at any time for any reason.
COOLING OFF PERIOD
There is a 7-day cooling off period for all membership types. If a membership is cancelled during the cooling off period, all monies collected will be refunded.
ACCESS TO FACILITY & PROGRAMS
ENQUIRIES
APPLICATIONS
PAYMENTS
DISCOUNTS
NON-ATTENDANCE
MAKE-UP LESSONS
CREDITS
Swim School members will be entitled to a credit for sessions that have already been charged should the business cancel the class.
SUSPENSIONS
CANCELLATION
REFUNDS
PHOTOGRAPHY AND VIDEO RECORDING
CONDITIONS OF ENTRY
Facility Conditions of Entry
Aquatic Conditions of Entry
PRIVACY
A customer’s “personal information” (as the term is defined in the privacy act 1988 (Cth)) will only be used by the centre or Club Links to provide you with the service contemplated by the Direct Debit request and contract or in accordance with your selection relating to the privacy disclaimer on the front page of the direct debit request and contract.
ASSESSMENTS
Assessments are completed on an ongoing basis throughout the term. If you have any feedback on your child’s sessions or progress, please contact the pool deck supervisor, or email swimschool@unswfac.com.au
RELEASE
I am aware that recreational, fitness and sporting activities carried out by Clublinks on behalf of UNSW at the UNSW Fitness & Aquatic Centre, including but not limited to the UNSW Swim School Program, are dangerous undertakings and in undertaking such activities do so at my minor child/children’s own risk. I recognize that such activities require physical exertion which may be strenuous and may cause physical injury and I am fully aware of the risks and hazards involved. I am also aware that Clublinks on behalf of UNSW at the UNSW Fitness & Aquatic Centre, its directors, instructors, members, servants or agents are absolved from all liability howsoever arising from injury (whether fatal or otherwise) or damage (including to property), howsoever caused arising out of involvement with Clublinks on behalf of UNSW at the UNSW Fitness & Aquatic Centre or from participating in any of the sporting, fitness and recreational activities offered by Clublinks on behalf of UNSW at the UNSW Fitness & Aquatic Centre, or in any way whatsoever due to any negligent act, breach of duty, default and/or omission on the part of Clublinks on behalf of UNSW at the UNSW Fitness & Aquatic Centre, its directors, instructors, members, servants or agents. I voluntarily agree to assume the risk of any injuries, damages or loss, regardless of severity that my minor child/children’s or I may sustain as a result of being a participant in the activities connected with or associated with my minor child/children’s or own involvement with the UNSW Swim School Program.
By participating at UNSW Fitness & Aquatic Centre, I am aware that there could be photography taken in which I or my dependents appear to be used for media, electronic (including social media) and marketing purposes.
Upon purchasing Personal Training at UNSW Fitness & Aquatic Centre, the paying client agrees to these Terms and Conditions ongoing with any single or pack purchases.
Preference of personal trainer is subject to availability
PT Single and package purchases are non-refundable – Any session purchased and not used within the expiry will be forfeited
Single and package session must be redeemed and used in full within 3 months of the purchase date
Cancellations without any charge must be made a minimum 12 hours before the agreed start time of the session
Cancellations without more than 12 hours’ notice will incur a full cost of the session
Request for a new or different personal trainer during the completion of a pack is permitted by contacting gymfloor@unswfac.com.au with the request
Personal Training members must follow the UNSW Conditions of Entry and Gym Floor rules, including brining and using a towel to each session
Personal Training clients must notify the Personal Trainer of any health conditions that could worsen with exercise, including health changes during the trainer and client relationship
A personal training client must either be on a Personal training membership or also have an active and valid Gym membership to be able to complete sessions pre purchased
CONDITIONS OF USE
Terms and Conditions